VCA Veterinary Care Animal Hospital and Referral Center

Welcome to VCA Veterinary Care Animal Hospital and Referral Center! Our 24 hour facility is located on Montgomery Blvd, near Eubank Blvd, in the far northeast heights neighborhood of beautiful Albuquerque, New Mexico(87111). Our AAHA and AAFP accredited hospital houses our general practitioners, our specialists and a full service emergency department. We invite you to visit our 22,000 square foot facility for a tour and to meet our welcoming staff and veterinarians. Our caring and skilled veterinarians provide well pet and sick pet services, for puppies and kittens, adult dogs and cats, and senior pets. Our veterinarians are also highly experienced with exotic pets including birds, reptiles, pocket pets and many others! Our services include comprehensive preventative wellness care, early disease detection, parasite control, physical exams, vaccines (including weekly Preventative Care Vaccine Clinics), spay, neuter, and pet dental care, surgeries, hospitalization, digital x-ray, ultrasound, CT scanner, endoscopy, laboratory testing, acupuncture, laser therapy, feline radioactive iodine therapy(I-131) and urgent care seven days a week. We also provide a comfortable and safe boarding facility. Ask us about CareClub, the wellness plan with easy, affordable monthly payments. We carry Hill's Science & Prescription Diets, Royal Canin therapeutic pet food, and a variety of treats. We also work closely with local rescue groups and animal shelters including the city of Albuquerque's Animal Welfare Dept. (AWD), Animal Humane of New Mexico (AHANM), Watermelon Mountain Ranch (WMR) and Lap Dog Rescue. In every case, you'll be served by experienced, knowledgeable and caring members of our staff. Our veterinarians, state licensed veterinary technician assistants and other pet-friendly personnel are trained to the highest standards. At VCA Veterinary Care Animal Hospital and Referral Center, your pet's health is our top priority and excellent client service is our goal.

The veterinarians and staff are committed to the best health care possible for your pet. We feel that preventative medicine is the backbone to keeping your family member free from disease and that early detection is the key to managing long-term illness. Our goal is to keep your pet happy and healthy for as long as possible.

We have the knowledge and expertise to take your pet from being a puppy or kitten to adulthood and geriatrics. We provide all routine general-practice services, including vaccinations and spay/neuter surgeries.

VCA Veterinary Care Animal Hospital and Referral Center has received the gold standard accreditation by the American Association of Feline Practitioners (AAFP). Our facility, practices and standards of care are considered to help minimize stress in cats. Our goal is to create the least stressful veterinary experience for our feline patients.

Veterinary Medical Technology is something that we value in providing excellent care to our patients. We have some of the most state of the art equipment available to our doctors to utilize such as endoscopy, CT scanner, digital radiology, multiple high quality ultrasound machines, state of the art patient monitoring equipment, and intraoperative fluoroscopy.

Our technical staff is second to none. We have highly experienced technical staff at our disposal to provide nursing care and necessary treatments 24/7. The veterinarians and staff at VCA Vet Care welcome the opportunity to show you our hospital and the services we can provide. We look forward to forming long-term relationships with each and every one of our clients.

Local Medical Issues:

We always like to focus on each pet individually and determine the protection it needs. As fleas can cause lots of problems, it never hurts to protect against them just in case. Ticks can be very problematic in wooded areas and areas with high grass. Ticks, like fleas, can harbor many serious diseases for both animals and humans. In both instances, we have a combination topical product that can help prevent infection from both parasites, making it very convenient for you!

Heartworm disease, unfortunately, is increasing in frequency due to the many people moving in from other areas of the country. The American Heartworm Society recommends that all dogs and cats be on a monthly heartworm preventative regardless of which state you live in. Annual testing is strongly recommended prior to beginning a heartworm preventative protocol. Ask us about the products we recommend to protect your dog and cat from this fatal disease.

Intestinal parasites can be a problem in Albuquerque. Many are transmissible to humans. Giardia and coccidia are two of the most common intestinal parasites we see. Regular deworming and annual testing of stool samples is recommended to keep your pet and your family protected.

Hours & Information

How To Reach Us

VCA Veterinary Care Animal Hospital and Referral Center
Phone: 505-296-2982
Toll Free: 866-937-8221
Fax: 866-822-2573
9901 Montgomery Blvd.
Albuquerque, NM 87111

Business Hours

Mon-Sun: Open 24 hours

Patients and Visitors

Liz Davila-Scollard is our Patient Care Coordinator, who manages all urgent referrals, Monday through Friday. For weekend emergencies or referrals, please call our specialty reception desk, 505-296-2982.

APPOINTMENTS
Please schedule all visits to our hospital at your earliest convenience to ensure the most appropriate member of our medical team is available to address any of your question(s) and/or concern(s). Scheduled visits are particularly important when you wish to speak with one of our veterinarians and/or discharge your pet from the hospital.

PATIENT ADMISSION
Please bring all of your pet's medications and/or food to the hospital when s/he is admitted. Additionally, please know bringing your pet's medication(s) at the time of hospitalization may help to reduce the financial expense of your pet's stay with us.

HOSPITALIZATION
We are happy to keep some of your pet's personal items (special toy and/or blanket) with him/her during his/her hospitalization. However, we cannot guarantee you will receive this special item back at the time of your pet's discharge. Please know your pet will be supplied with comfortable blankets, beds, and/or even toys during his/her hospitalization.

While we encourage you to visit with your pet, our Intensive Care Unit has set visitation times and a member of our medical team may not be available to speak with you at that time. If you wish to speak with a member of our medical team during your visit, please call in advance of your visit to schedule time with one of us.

Our doctors strive to call you with an update for your hospitalized pet at least once daily. Please trust a doctor will contact you when s/he is available and, of course, when s/he has pertinent/urgent information to relay about your pet. We encourage you to use our voicemail extensions or email addresses, and each of us will be happy to provide you our direct voicemail extension and/or email address at the time of your next visit with us.

PATIENT DISCHARGE
Please be certain your pet's doctor has approved your pet's discharge from the hospital, and you have agreed upon a time BEFORE you arrive for pick-up. Many time consuming details must be finalized/completed before your pet can be released, including preparing medications and discharge instructions. We would like everything to be prepared ahead of time in an effort to minimize your wait.

FOLLOW-UP CARE
Many of the pets treated at VCA Veterinary Care Animal Hospital and Referral Center require ongoing care after their initial visit. In some cases, it may be more convenient for you to have your pet's primary care veterinarian perform these tests rather than return to us. We are happy to collaborate with your pet's primary care veterinarian regarding the continued care of your pet. As part of this collaborative effort and if needed, our team can interpret laboratory test results performed by your pet's primary care veterinarian. Based upon laboratory test results, we can also be able to provide treatment recommendations.

PRESCRIPTION MEDICATION INFORMATION
Please note all prescription refill request(s) submitted to VCA Veterinary Care Animal Hospital and Referral Center will be reviewed, and processed within 24 hours of our receipt of your request(s). In many cases, prescriptions can be filled much sooner.

Please plan accordingly should your pet potentially require a prescription refill(s). To submit a request for a prescription refill, please contact our office at 505-296-2982 or 505-292-5353. Please note prescription refill requests submitted during the weekend will not be reviewed/processed until the following Monday.

Should your pet require a refill of a prescription medication during your pet's scheduled visit with our medical team, please advise the doctor and/or his/her nurse at the beginning of your pet's appointment. This will help to reduce your waiting time during your visit.

GENERAL INFORMATION
If a member of our medical team is not immediately available to answer your telephone call, please ask to be directed to the voicemail of your pet's veterinarian with our hospital. Alternatively, please feel free to email your pet's VCA VCRC doctor directly with your question(s)/concern(s).

Please know our medical team strives to return all non emergency voicemail messages within 24 hours of receipt on days when we are on clinical duty in the hospital. Your patience and understanding are extremely appreciated.

We thank you ahead of time for your patience and understanding while we strive to do our very best to take care of your beloved pet/family member.

Patient Forms and Documentation

Please be sure to check with us before your first visit to find out what forms and other information you will need to bring with you.

Billing and Insurance

Payment Methods
We accept cash, all major credit cards and personal checks. If financial assistance is needed, we also offer our clients CareCredit® no interest payment plans*. To learn more about CareCredit® or apply now, please visit www.carecredit.com/vetmed.

*Please note that not all financing plans on the CareCredit® website are available. Please verify with the receptionist which current plans are offered.

American Animal Hospital Association

The American Animal Hospital Association (AAHA) sets the standard for quality veterinary care for companion animals. As an accredited hospital, we voluntarily uphold the Association's high standards in 18 different areas and are routinely evaluated on over 900 different standards of veterinary care. Not all animal hospitals are accredited, and we are proud to be amongst only 12-15% of veterinary hospitals that hold this honor.

American Association of Feline Practitioners

The American Association of Feline Practitioners (AAFP) represents practitioners in the veterinary community who are passionate about the care of cats and supports its members in improving the health and welfare of feline patients. With a reputation as a leader in the field of feline medicine, the AAFP helps veterinary practices establish a feline-friendly environment that reduces stress for cats during veterinary visits.

Cat Friendly Practice

The Cat Friendly Practice® program is a leading movement to make veterinary care less stressful for cats and their caregivers. This global initiative is designed to elevate care for cats by assisting practices in developing calming, cat-friendly environments and reducing stress for felines before, during, and after their veterinary visit.

VCA Pet Cancer Care Alliance

VCA’s goal is to help treat your pet’s cancer, giving you and your pet more quality time together.

At VCA Pet CancerCare Centers, our oncology teams design individualized treatment plans for each pet patient using the most advanced and effective treatments available—much like those used in human medicine. Today’s cancer treatments have fewer side effects, so most pets remain comfortable and happy throughout treatment.

LEARN ABOUT THE VCA PET CANCERCARE DIFFERENCE AND THE STORIES OF PETS WE’VE HELPED AFTER A CANCER DIAGNOSIS

In Our Community

We harness the scale and strength of our global network while acknowledging each individual's contribution. We work locally to improve the lives of all who interact with our brand.

Explore more below.

ASPCA Poison Control Center Hotline

The ASPCA Animal Poison Control Center is staffed 24 hours with veterinary health professionals who have been specially trained in veterinary toxicology. If you think that your pet may have ingested a potentially poisonous substance, call the ASPCA 24 hour emergency Animal Poison Control Center hotline at (888) 426-4435.
Animal Humane Association of NM

Rescue/adoption organization
http://animalhumanenm.org/
Pet Loss Support Group

VCA Veterinary Care Animal Hospital and Referral Center prides itself on its exemplary care and attention to the patient. We extend that same care and attention to the pet owner at the time of their greatest need. Anyone who has experienced the severe illness of their companion animal, anyone struggling with decisions about palliative and end-of-life care and anyone who has experienced the loss of a beloved companion animal knows that this is a difficult and emotional process.

Grief upon the loss of a pet is a normal response and also a very individual one. Grieving is a complex process which includes a number of stages including, denial, bargaining, anger, sadness, and resolution. The stages often appear as a complex series of emotions and feelings. In most instances, the grieving process may continue up to a year. It has been shown that when grief can be expressed, the time needed for healing is often less. We are here to offer support and help you through this time.

VCA Veterinary Care Animal Hospital and Referral Center offers bereavement and grief counseling sessions the second Tuesday of each month from 6 - 7 PM. The group is run by Ann Beyke, M.A., LPC. To register for the group, contact Ann Beyke at 505 265-3087 or [email protected].
http://www.petlosscounselor.com/